About us
Counselling Online is a free, confidential service that provides 24/7 support to people affected by alcohol or drug use across Australia.
Our service
We can support you at any stage of help-seeking, whether you’re:
- seeking support for the first time
- waiting to get into treatment
- getting treatment but needing some extra support, particularly after hours
- in recovery and wanting to connect with others
- managing lapses or relapses
- wanting to share your experience and support others
- affected by, or supporting someone who uses alcohol or drugs
Support options
- self-assessments
- community forum
- information articles
- online counselling
- email support (ask us a question)
- SMS support
- Local telephone support.
Our counsellors
Our counsellors are professionally qualified and experienced in alcohol and drug counselling and treatment.
They’re here to help any time you need it. Whether you need a quick chat to get you through a tricky moment, or a longer conversation to work through something harder, they’re able to support you.
Our counsellors will listen to you, provide you with the information you need and help you figure out what you can do next. If you want, they can connect you to appropriate supports.
Who operates Counselling Online?
Counselling Online is a Turning Point service funded by the Commonwealth Department of Health. Since 2006, Counselling Online has been assisting Australian residents concerned about alcohol and other drugs.
