Alcohol and other drug support and chat counselling. Confidential, free and available 24/7.
2023-24 IMPACT AT A GLANCE
![](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/2024-08/COL-icon-website.png)
100,000+
Website Visits
![](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/2024-08/COL-icon-socials.png)
300,0000+
Social Media Reach
![Forum Posts](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/2024-08/COL-icon-forum.png)
1000+
Forum Posts
![Chat Counselling Sessions](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/2024-08/COL-icon-chat.png)
3,000+
Chat Counselling Sessions
How we can help
"The service was good thank you it helped me today...
I feel better after the session thank you. From a worried mum."
"They were very good and they recommended some ideas on dealing with our situation; I never expected that. Thank you."
"Keep doing what you guys are doing."
![Chat to a counsellor](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/2020-10/Counselling%20Online%20Chat%20icon.png)
Do you need some help?
Confidentially chat with one of our qualified drug & alcohol counsellors, anywhere and anytime.
![Join the Peer Support Forum](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/2020-10/Counselling%20Online%20Forum%20Peer%20Support%20icon.png)
Connect with others on our forum
Our forums are the perfect place to connect with people who are making changes to their alcohol or other drug use.
![Email a counsellor](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/2020-10/Counselling%20Online%20Email%20icon.png)
Do you have questions but not much time?
Our counsellors are available by email to assess your situation and suggest options.
![Assess your situation](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/2020-10/Counselling%20Online%20Assess%20your%20situation%20icon.png)
Concerned about your drug or alcohol use?
Our quick and easy online assessment helps you see where you're at and what you can do next.
![Alcohol and Other Drug information](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/2020-10/Counselling%20Online%20Hands%20icon.png)
Seeking motivation?
Sign up for our free, 28-day SMS program for tips and support as you make changes.
![Sign up and see progress](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/2020-10/Counselling%20Online%20Sign%20up%20and%20see%20progress%20icon.png)
Why sign up?
Create a profile to access a range of services and track your progress, in our free and confidential member portal.
Blogs
![Woman looking out window | Photo by 胡 卓亨 on Unsplash](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/styles/large/public/2024-11/chalis007-8mZdmmAUCHw-unsplash%20%281%29.jpg?itok=iBqWxYtM)
We all struggle: Monana’s journey as an AOD counsellor
Monana grew up in a culture that judged substance users, but working in AOD has changed her perspective.
Full Article
![Communication tips](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/styles/large/public/2024-10/bence-halmosi-0eErMhzFgvE-unsplash.jpg?itok=MgKJ977Q)
Communication tips: How families can talk about drug and alcohol problems
October 13-19 is National Carer’s Week. We recognise the people around Australia caring for loved ones who are dealing with problems related to alcohol or other drugs.
Full Article
![drinking or drugs](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/styles/large/public/2024-02/bui-hoang-long-YGGIYwJ_Tds-unsplash.jpg?itok=7frJUgE-)
My loved one is struggling with substance use. What should I do?
Substance use can be a sensitive topic. If you’ve noticed something different about your loved one and think substance use could be involved, it can be hard to know what to do or how to offer support.
Full Article
![Join the Peer Support Forums](https://counselling-online-website-prod.s3.ap-southeast-2.amazonaws.com/drupal-s3fs/s3fs-public/2020-10/Counselling%20Online%20Forum%20Peer%20Support%20homepage.png)